Last Updated: Jan 22, 2024

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Welcome to Soundship! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, soundship.io. This policy is in compliance with the California Consumer Privacy Act (CCPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information Collection

We collect the following personal information from you:

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• Name

• Email address

• Physical address

• Payment information

• Phone number

 

This information is collected for purposes such as processing transactions, delivering products or services, improving our website and offerings, communicating with you about orders, products, services, and promotional offers, and providing customer support.

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2. Consent and Purpose

By using our services, you consent to the collection, use, and sharing of your personal information as described in this policy. We will always inform you of the purposes for which personal information is collected, at or before the time of collection.

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3. Cookies and Tracking Technologies

We use functional cookies for activities like maintaining your shopping cart and analytical cookies to understand how our customers use our website. In the future, we may use advertising cookies. You can manage cookie preferences in your browser settings.

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4. Sharing of Information

We may share your information with third parties for purposes such as:

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• Payment processing

• Order fulfillment and shipping

• Marketing and advertising efforts

• Website analytics

• Data storage and web hosting

• Customer service

 

5. User Rights (CCPA and PIPEDA Compliance)

Under the CCPA and PIPEDA, you have the right to:

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• Access your personal information

• Correct any inaccuracies

• Request deletion of your data

• Object to certain uses of your data

• Opt-out of the sale of personal information (CCPA specific)

 

Requests can be made by contacting us at hello@soundship.io. We will not discriminate against you for exercising any of your CCPA rights.

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6. Contact Information

For any questions or concerns regarding your privacy, or to exercise your rights, please contact us at hello@soundship.io.

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7. Accountability

Our Data Protection Officer is responsible for ensuring our compliance with privacy laws and this policy. For more information, contact hello@soundship.io.

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8. Updates to the Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review it regularly.